Shipping policy
Shipping Policy
At Clover & Co., we ensure that every order is handled with care and delivered with reliability. Please review our shipping policy below for a seamless shopping experience.
Order Processing
All orders are processed within 1–3 business days
Orders are dispatched Monday through Saturday, excluding public holidays
Once an order has been dispatched, it cannot be modified or cancelled
You will receive a confirmation email along with tracking details once your order has been shipped.
Shipping Coverage
Clover & Co. currently ships across India.
International shipping availability, if offered, will be clearly mentioned on the product page or during checkout.
Delivery Timelines
Estimated delivery times are as follows:
Metro Cities: 2–5 business days
Non-Metro & Remote Locations: 4–8 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, are calculated and displayed at checkout
Any promotional free-shipping offers are subject to specific terms and conditions
Tracking Your Order
Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.
Please allow up to 24 hours for tracking updates to reflect accurately.
Delays & Unforeseen Circumstances
While we strive to deliver all orders within the estimated timeframe, Clover & Co. is not responsible for:
Delays caused by courier partners
Natural events, strikes, regulatory restrictions, or logistical disruptions
Such delays do not qualify for cancellations, refunds, or compensation.
Incorrect Address & Failed Delivery
Customers are responsible for providing complete and accurate shipping details
Clover & Co. is not liable for delivery delays or losses due to incorrect or incomplete addresses
If an order is returned to us due to failed delivery or refusal, re-shipping charges may apply.
Damaged or Tampered Packages
If you receive a package that appears damaged or tampered with:
Please record an unboxing video
Contact us within 48 hours of delivery with clear images or video evidence
Claims raised beyond this period may not be accepted.
Partial Shipments
In rare cases, orders may be shipped in multiple packages due to product availability. You will be notified accordingly, and no additional shipping charges will apply.
Acceptance of Policy
By placing an order with Clover & Co., you agree to this Shipping Policy in its entirety.